Terms of Service

Last updated: 9/11/2025

1. Acceptance of Terms

By accessing and using TrueNorth ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

TrueNorth is a strategic planning and performance management platform that helps organizations align their teams, track initiatives, manage KPIs, and achieve their strategic goals.

3. User Accounts

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

  • In any way that violates applicable laws or regulations
  • To transmit or procure the sending of any advertising or promotional material
  • To impersonate or attempt to impersonate the Company, employees, or other users
  • To engage in any other conduct that restricts or inhibits anyone's use of the Service

5. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of TrueNorth and its licensors. The Service is protected by copyright, trademark, and other laws.

7. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

8. Limitation of Liability

In no event shall TrueNorth, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

10. Contact Information

If you have any questions about these Terms of Service, please contact us through our support system.